Powerful AI Voice Solutions
VoxenAI Call System comes packed with powerful voice-driven features designed to streamline your operations and elevate customer experience.
From smart call handling and appointment booking to real-time responses and seamless CRM integration, every tool is built to save time and boost engagement.
Explore how each feature can be tailored to your unique business needs — and start scaling smarter
Our Solutions
We offer smart voice AI solutions designed to streamline communication, reduce missed calls, and improve customer experience — across a variety of industries.
AI Receptionist
For small teams and fast-paced offices, every call counts—but not all require a human touch. VoxenAI Receptionist is your always-on, professional voice assistant that greets callers, answers common questions, transfers calls to the right person to follow up. Whether it’s a potential client calling after hours, a customer needing directions, or an inquiry best routed to your team, our AI handles each interaction with accuracy, warmth, and 24/7 reliability—so your staff can focus on what they do best.
Our AI Receptionist listens, understands, and responds like a trained human agent. Built with advanced natural language processing (NLP), it can:
- Answer calls 24/7 — Never miss a business opportunity, day or night.
- Understand caller intent — Whether it’s booking an appointment, asking a question, or connecting to someone — it understands and takes action.
- Route calls automatically — Transfers the call to the right team or department in real time.
- Handle FAQs instantly — From operating hours to service pricing, your customers get quick, accurate answers.
- Appointment booking — Voice real-time appointment booking.
- Law firms: Direct legal inquiries to the right practice area without needing a receptionist.
- Coworking Spaces: Greet callers, answer membership and availability questions, and route inquiries to the community manager or sales team.
- Retail & Service Businesses: Answer customer calls instantly, check order and delivery status, take bookings or service requests, and route calls to staff when needed—no missed calls, even after hours.
- Education & Training Centers: Answer FAQs about courses, intake dates, and fees, capture student inquiries, and route calls to the admissions team or relevant departments.
- Seamlessly integrates with Zoho CRM to log every interaction.
🕒 24/7 Availability
Never miss a call again—your AI receptionist works around the clock, even after office hours.
📅 Automated Appointment Booking
Schedules, confirms, and reschedules appointments across your calendar—without human effort.
💬 Instant FAQ Handling
Answers common questions on pricing, services, business hours, and more—instantly.
💼 Professional First Impressions
Delivers polite, consistent responses that represent your brand perfectly every time.
🧑💻 No Extra Staff Required
Reduce your hiring costs—your AI receptionist handles high volumes without a full-time salary.
🌐 Multi-Language Support
Serve a diverse customer base with voice interactions in multiple languages.
- RM599/month on monthly subscription OR
- RM420/month on yearly subscription
– RM1000 one-time setup fee
AI Telemarketer
Cold calling is tedious — but what if you had an AI that could do it for you, and actually sound human? With Voxen AI Telemarketer, you can launch and scale outbound sales campaigns without the cost of hiring or training sales reps. From introducing promotions to booking meetings, this smart voice agent delivers consistent results—and never gets tired, distracted, or discouraged.
Voxen AI Telemarketer is built to sound natural, adapt to responses, and drive action. It handles:
- Cold Call Automation Reaches out to leads with a persuasive, brand-aligned script—completely hands free.
- Promotion Sharing Introduces your latest offers or discounts and highlights key benefits.
- Lead Qualification Asks strategic questions and scores leads based on interest, need, or readiness to buy.
- Appointment Scheduling Seamlessly books calls or meetings by syncing with calendar system
Using advanced conversational AI, the voice agent sounds convincingly human and can manage real-time back-and-forth. For example:
“Hi! This is Alex from VoxenAI. I just wanted to let you know about an offer we’re running this week. Would you be open to hearing more?”
Depending on the answer, it can:
- Continue the pitch
- Ask questions like “What industry are you in?”
- Offer to book a quick meeting
- Handle rejections politely
- Connects with Zoho CRM, TidyCal, Calendly and Google Calendar
- Logs every call outcome with transcibe, sentiment and call recording results
- Insurance Agents — Reach 1,000+ prospects weekly with auto-call campaigns
- Property Developers — Share new launches and book site visits
- Event Organizers — Promote upcoming webinars and confirm RSVPs
- B2B Companies — Qualify leads before sending to a human rep
🧠 Smart Lead Qualification
Calls your leads, asks qualifying questions, and capture their conversation summary and sentiment automatically.
🕒 Works 24/7—No Lunch Breaks
Your AI telemarketer never sleeps, making calls anytime—even after hours or on weekends.
🚀 Handles Large Call Volumes Efficiently
Scales outreach to hundreds of leads daily—without added manpower or burnout.
💬 Consistent Sales Pitch Every Time
Delivers your script perfectly on every call—no mistakes, no missed points.
💰 Save on Hiring & Training Costs
No need to train or manage a sales team for cold calls—AI does the heavy lifting.
🌐 Multi-Language Support
Reaches diverse markets across Malaysia or Southeast Asia with multilingual voice options.
- RM899/month on monthly subscription OR
- RM630/month on yearly subscription
– RM1500 one-time setup fee
AI Patient Assistant
Missed calls can mean missed patients. With Voxen AI Patient Assistant, your clinic or medical center never has to leave a patient waiting on hold or unanswered again. This intelligent voice AI agent works around the clock to handle patient inquiries, manage appointments, and even prevent no-shows—while sounding warm, calm, and professional.
Whether you run a medical centre, clinic, dental practice, or aesthetic center, this AI assistant is trained to understand patient needs and respond accordingly—just like a helpful receptionist would
- 24/7 Call Answering
Handles every incoming call—even after hours or during lunch breaks. - Voice-Based Appointment Booking
Patients can schedule appointments through natural voice conversations, fully synced with calendar system. - Service & Pricing FAQs
Provides accurate, friendly answers to common patient questions.
- Automated Reminders & Follow-Ups
Sends sms reminders 1 day before appointments to reduce no-shows, and can check in after visits for feedback or rebooking
The voice AI agent is customized for your clinic’s needs. Patients won’t even realize they’re speaking to AI.
Example:
“Hello, thank you for calling BrightSmile Dental. How can I assist you today?”
“I’d like to book a scaling appointment.”
“Sure, we have an opening this Friday at 10am. Shall I book it for you?”
Everything is logged, synced, and tracked—no manual work needed
- Calendar integrations (TidyCal and Calendly)
- Syncs patient data with CRMs like Zoho
- Medical Clinics – Manage high call volume and triage patient queries
- Dental Clinics – Handle appointment scheduling with minimal staff
- Aesthetic & Wellness Centers – Answer pricing questions and book consultations while staff are busy with treatments
📅 Automated Appointment Scheduling
Books, reschedules, and confirms appointments across multiple doctors or departments.
🕒 24/7 Patient Support
Answers calls anytime—after hours, weekends, and public holidays included.
❓ Answers Common Patient Questions
Provides instant info about services, pricing, opening hours, and procedures.
🚨 Routes Urgent Calls to Staff
Identifies emergencies and connects patients to the on-duty doctor or nurse immediately.
📲 Follow-Ups via SMS
Sends appointment reminders automatically.
🧑⚕️ Reduces Staff Workload
Handles repetitive admin calls so nurses and front desk staff can focus on care.
🤖 Consistent, Polite Patient Experience
Delivers a calm, empathetic tone every time—designed for healthcare communication.
🌐 Multi-Language Friendly
Serves patients in English, Malay, Chinese, Tamil, or any language your clinic needs.
- RM499/month on monthly subscription OR
- RM350/month on yearly subscription
– RM1,500 one-time setup fee
– RM150 for each additional doctor calendar system
AI Event Concierge
Voxen AI Event Concierge is your 24/7 voice assistant built for event organizers, ensuring every caller—whether attendee, vendor, or guest—gets accurate, event-specific information without confusion. It handles multiple events simultaneously with separate data sets, delivering fast, professional responses to all inquiries.
Whether you’re managing a corporate conference, a wedding expo, or a live concert series, this AI assistant adapts to your needs.
Perfect for:
- Event management companies
- Wedding planners
- Conference organizers
- Festival and concert promoters
- Expo and trade show teams
No more switching scripts or confusing callers—each event gets its own AI brain.
Let your AI manage the front lines while you focus on running the show.
- 24/7 call answering for multiple events
- Event-specific FAQs (venue, parking, time, ticketing, etc.)
- Ticket status, event schedules, speaker info
- Vendor/sponsor inquiries
- Isolated data management — each event runs on a separate knowledge base
- Transfers complex calls to your human team
Upload multiple event databases via Google Sheets.
- Route calls to specific team members or departments when needed
- Sms or email follow-up automation available
📞 Handles RSVP Calls Automatically
Invites guests, collects responses (yes/no/maybe), and updates your guest list in real time.
📍 Shares Event Details Instantly
Provides date, time, venue, dress code, and other essential info—accurately, every time.
🗣️ Answers Common Guest Questions
Responds to FAQs about parking, food, registration, and schedule—so your team doesn’t have to.
🚨 Routes Special Requests to Organizers
Transfers calls needing human attention—VIPs, last-minute changes, or accessibility requests.
⏱️ Reduces Staff Workload & Stress
Takes over repetitive coordination tasks so your team can focus on delivering an amazing event.
🎙️ Professional, Friendly Tone
Gives every guest a warm, consistent welcome—no more rushed or missed calls.
🌐 Multi-Language Support
Perfect for diverse guest lists—speaks in English, Malay, Chinese, Tamil, or more.
- RM499/month on monthly subscription OR
- RM350/month on yearly subscription
– RM1,500 one-time setup fee
– RM150 for each additional event
